Payment Policy
At EpicureanAuto, we currently accept PayPal as the exclusive payment method for all online orders. PayPal provides a secure and convenient checkout experience, ensuring flexibility for your shopping needs. We are committed to delivering a seamless transaction process through robust security protocols and transparent policies.
1. Accepted Payment Methods
We currently accept secure online payments exclusively through PayPal, offering a flexible and protected shopping experience.
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PayPal: Securely pay using your PayPal account without sharing financial details.
All transactions are encrypted through PCI-DSS compliant gateways, ensuring end-to-end data protection.
2. Payment Security
Your financial safety is our priority:
- SSL/TLS 1.3 Encryption: All data transmitted during checkout is secured with 256-bit encryption.
- Zero Data Retention: We never store or access credit card numbers or sensitive payment information.
3. Payment Terms
- Immediate Payment: Full payment is required at checkout. We do not accept cash on delivery (COD).
4. Declined/Failed Payments
If your payment is declined:
- Verify account balance and billing details
- Contact your bank/payment provider for authorization issues
- Escalate to our support team: info@epicureanauto.com
5. Order Confirmation & Verification
- Instant Email Receipt: Sent upon successful payment processing.
- Fraud Prevention: Additional verification (e.g., ID confirmation) may be required for high-risk transactions.
6. Payment Disputes
To resolve billing issues:
- Primary Contact: info@epicureanauto.com (24-hour response SLA)
- Third-Party Mediation: We fully cooperate with PayPal Resolution Center and credit card networks.
7. Future Payment Options
- For future payment method expansions (e.g., Shopify Payments, Apple Pay), updates will be announced through our newsletter and account notifications.
8. Authorization Timing
- Same-Day Processing: Charges are initiated immediately upon order placement.
- Pending Charges: May appear 1-3 business days before clearing, depending on your bank.
9. Contact Us
For payment-related inquiries:
Payment Support Team
Email: info@epicureanauto.com
10. Key Compliance Notes
- PCI DSS Level 1 Certified Gateway
- PayPal Seller Protection Program Participant
- State-specific consumer rights disclosures available upon request
Policy Updates
Subscribe to policy change notifications via your account dashboard.
Effective Date: March 5, 2025